Client relations

The joys of freelance work….

It’s been a hell of a day…unfortunately I’ve been dealing with files that keep crashing Adobe InDesign with certain edits. Frustration, but I finally finished that file and hope the next two chapters of the project don’t have the same problems. Declaring the work day at an end I was browsing through my email and…

One of the blogs to which I subscribe is from Potomac Indexing. The post from 15 November 2016 is particularly pertinent for indexers just starting out (but for all of us as well)–I’d really recommend a subscription to this blog. The post on Setting Boundaries with Clients addresses an issue that all of us need to consider–and which…

From a book designer….

I’m sure that many of us do get referrals from book designers and/or cover designers–I certainly do. Those referrals give me a fantastic variety of work that I enjoy immensely although I’ve seldom had occasion to discuss the index with either of them. I was so glad to see this post on “The end matters–on…

A pleasant thing today

It’s been a delightful day! I did my first inspection of the new honey bee colony and it looks to my definitely untrained eye that things are going well. That has made the current work hiatus very pleasant. I was certainly ready for a break–and yes I know I did the scheduling, but there were…

Freelancing and client service

Some very useful thoughts on how we freelancers can serve our clients best from Joanne Sprott and Potomac Indexing.

Sack that client

A necessary thing to do if you want to stay sane

Marketing is all about building relationships

Originally posted on Live to Write – Write to Live:
You have a business and you want it to grow, so you know you have to make contacts and turn them into connections that lead to business growth. But thinking about the effort as ‘sales’ and ‘selling’ intimidates many, so try to think about it…